1. Introduction

Welcome to aywratc.com, owned and operated by YWRATC LLC (“we,” “us,” “our”). We value your trust and are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you consent to this Privacy Policy. If you do not agree with the terms, please discontinue use of our site.

2. Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain data automatically collected through your use of our website.

a. Information You Provide

When you interact with our store (for example, when placing an order or contacting customer service), we may collect:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely via a payment gateway — we do not store full credit card numbers)
  • Account login details (if you create an account)
  • Product preferences, size, and purchase history
  • Any content you submit through reviews, surveys, or feedback forms

b. Automatically Collected Information

When you visit aywratc.com, we automatically collect:

  • IP address and device identifiers
  • Browser type, version, and operating system
  • Time zone and language settings
  • Website usage data (pages visited, time spent, referring site)
  • Cookies and similar technologies (pixels, tags, analytics)

3. How We Use Your Information

We use the information we collect to provide an excellent shopping experience and to improve our services. Specifically, we may use your information to:

  • Process and fulfill your orders (including shipping and returns)
  • Communicate with you about your purchases, inquiries, or support requests
  • Send order confirmations, shipping updates, and receipts
  • Improve product quality, sizing accuracy, and user experience
  • Provide personalized recommendations and promotions
  • Manage your account and loyalty rewards (if applicable)
  • Prevent fraud, unauthorized transactions, or misuse of our services
  • Comply with legal obligations

We may also use aggregated, non-identifiable data to understand general shopping trends and site performance.

4. Sharing and Disclosure of Your Information

We do not sell your personal data. However, we may share information with trusted third parties to perform essential business functions, such as:

a. Service Providers

We may share data with:

  • Payment processors (for secure checkout)
  • Shipping and logistics companies
  • Email and marketing platforms
  • Website analytics and hosting providers

These service providers are contractually required to protect your data and use it only for authorized purposes.

b. Legal and Compliance

We may disclose information when required by law or if necessary to:

  • Comply with legal obligations or government requests
  • Enforce our Terms of Service
  • Protect our company, customers, or the public from fraud or harm

c. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of our assets, your data may be transferred to the acquiring entity, subject to this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies, pixels, and tracking technologies to:

  • Keep your shopping cart active
  • Remember your preferences (language, size, region)
  • Analyze traffic and website performance
  • Deliver personalized ads and recommendations

You can disable cookies in your browser settings, but some features may not function properly if cookies are turned off.

We may also use Google Analytics and Meta (Facebook) tracking pixels to understand visitor behavior and improve marketing performance.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our store is hosted on secure servers and uses HTTPS encryption. Payment data is processed through PCI-DSS-compliant providers such as Stripe or PayPal.

Despite these measures, no online system can be 100% secure, and you share information at your own risk.

7. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce agreements.

For marketing purposes, we will retain your contact information until you opt out or request deletion.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the data we hold about you
  • The right to request correction or deletion of inaccurate information
  • The right to opt out of marketing communications
  • The right to limit or object to certain data uses

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request details of how your data is used and the right to request deletion.

To exercise any of these rights, contact us at support@aywratc.com with the subject “Privacy Request.”

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect information from children under 13. If you believe we may have collected such information, please contact us, and we will delete it immediately.

10. Email and Marketing Communications

If you opt in to receive marketing emails, we may send you updates about new arrivals, knitwear collections, seasonal promotions, and special offers.

You may unsubscribe at any time using the “unsubscribe” link at the bottom of our emails or by contacting us directly.

We respect your choice and will promptly honor opt-out requests.

11. International Visitors

Our website is operated in the United States. If you access the site from outside the U.S., please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

12. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in our business or legal requirements. Changes will be posted on this page with a revised “Effective Date.”

We encourage you to review this policy regularly to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

YWRATC LLC
3190 S Vaughn Way, Suite 562
Aurora, CO 80014, USA
Email: support@aywratc.com
Phone: +1 2162011779
+1 4042030818

We aim to respond to all privacy-related inquiries within 30 days.